Concierge Service From an Auto Body Repair Shop: What It Means for You

When you take your car in for auto body repair, the shop may offer a concierge service. What does this mean for you? A concierge service means that the shop will take care of everything for you. They will arrange rental cars, contact your insurance company, and work with them to make sure the repair process goes as smoothly as possible. Having a concierge service from an auto body repair shop can be a huge relief during a stressful time. If you’re considering taking your car in for repair, be sure to ask if they offer this service!

What does a Concierge service include?

A Concierge service offered by an auto body repair shop will include a few different things. These can range from working with your insurance company to make sure that the repair process goes as smoothly as possible to arranging for rental cars.

Emergency Towing

If you want your vehicle to be repaired, the first thing you should do is find an autobody shop that can come get it and tow it to their lot. Many times, people are not sure what to do when they get into an accident. They may be worried about their insurance rates going up or they may not have the time to deal with getting their car towed and repaired. This is the first part where a concierge service can help.

Car rental services

If you don’t have a spare vehicle at home and need a car rental, your auto repair shop may be able to rent you one from its own fleet as part of concierge services. This can save you a lot of money and time.

Coordinating with your insurance company

The auto repair shop will work with your insurance company to get the repairs covered. This can be a huge relief, as dealing with insurance companies can be very stressful.

Making sure the repairs are done right

You want to make sure that the repairs are done correctly the first time so that you don’t have to bring your car back for more repairs. A concierge service can help with this by making sure that the repair process goes smoothly.

Car detailing

After your car has been repaired, you may want to have it detailed. This can be done as part of the concierge service.

When you utilize a concierge service from an auto body repair shop, you can rest assured knowing that everything will be taken care of for you. The shop will work with your insurance company to make sure repairs are covered, and they will also arrange rental cars so that you can continue to get around while your car is being repaired. This service can be a huge relief during a stressful time, so be sure to ask if your repair shop offers it! It could make all the difference in your experience.