When you hear the word “concierge” you probably think about the super helpful staff at hotels. You know… the ones at the lobby that check for available rooms and make sure that you have everything you need for your stay?
While this is an accurate depiction, it’s just one definition of a concierge. Concierge services may also refer to any extra service that is offered on top of regular services.
For many auto body repair shops like Chaney’s Collision Centers, concierge services go beyond the industry standards. They encompass additional services that may be offered before, during, or after a car is repaired. Below are some of the most common concierge services offered by auto body repair shops.
If your car stalls in the middle of the road, or if you find yourself in an accident, it’s extremely likely that your car needs substantial repairs. Until then, you won’t be able to use it without compromising your safety or the risk of further damaging your vehicle.
Normally in this situation, you have to hire a car towing company that will tow the car to your garage. Afterward, you can arrange for an auto shop to tow the car to their premises for repairs.
Hiring an auto body repair shop that offers towing services will reduce the waiting time as well as your expenses. They can simply tow the damaged card to their yard and begin immediate repairs. That way, you don’t have to pay double.
Pick-Up and Drop-Off
When you get yourself involved in a car accident, you’ll likely be stuck at the scene. If you’re lucky, a friend or family member will come by to pick you up. Otherwise, you have to get a cab.
Before you consider this last option, check with your local auto shop. See if they can pick you up at the site of the accident, and drop you off at your preferred destination – such as your home or office.
Car repairs sometimes take several days to complete. And if you don’t have a spare car lying in your garage, you will have difficulty getting around. At this point, you may already be considering renting a car from a rental company. Unfortunately, this is a costly and time-consuming process.
Rental companies charge a premium for emergency bookings that weren’t made ahead of time. Moreover, you have to go and pick up the car and coordinate with the insurance company yourself.
Some auto body repair shops offer their own vehicles for rent. It’s cheaper, and you don’t have to worry about insurance since they can take care of it for you!
Car Cleaning and Detailing
Once your car is repaired, it will be 100% functional. However, it won’t be looking its best. It may have gotten dirty from the accident, or maybe it collected some dust during the time it spends at the shop. Luckily, some auto body repair shops will offer to clean your car.
If they do, you might as well take advantage. It’s going to save you more money to have your car cleaned and detailed by the same shop that took care of its repairs.